{"id":1626,"date":"2026-05-19T09:53:24","date_gmt":"2026-05-19T13:53:24","guid":{"rendered":"https:\/\/qzerod.com\/?page_id=1626"},"modified":"2026-06-16T16:27:02","modified_gmt":"2026-06-16T20:27:02","slug":"privacy-and-confidentiality-policy","status":"publish","type":"page","link":"https:\/\/qzerod.com\/en\/privacy-and-confidentiality-policy\/","title":{"rendered":"Privacy and Confidentiality Policy"},"content":{"rendered":"\t\t
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Privacy and Confidentiality Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Last Updated: September 1, 2023 \u2013 Version 1.0<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The purpose of this policy is to ensure the protection of personal information and to govern how we collect, use, disclose, retain, dispose of, and otherwise manage such information. It also aims to inform individuals about how their personal data is handled. In addition, this policy includes our cookie policy and outlines the consent settings related to the use of cookies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1. Collection of Personal Information<\/h2>

When you visit our website, personal information such as your name, address, email address, telephone number, and other similar details may be collected. This information is only collected when you voluntarily provide it, for example by completing a contact form, requesting a quote, requesting a callback, or through similar interactions. We are committed to collecting only the information that is necessary and relevant to respond to your service request.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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2. Protection of Personal Information<\/h2>

We implement appropriate security measures to prevent unauthorized access, use, or disclosure of your personal information. Access to your information is restricted to employees and service providers who require it in order to provide services to you.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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3. Sharing of Personal Information<\/h2>

We do not trade, sell, rent, or otherwise transfer your personal information to third parties for marketing purposes unless you have expressly consented to such disclosure. However, we may share your information with third-party service providers who assist us in operating our business. We take reasonable steps to ensure that these third parties adhere to strict privacy and security standards.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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4. Retention and Destruction of Personal Information<\/h2>

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Appropriate measures are implemented to ensure that your information is handled securely and in accordance with this policy. When personal information is no longer required, it is securely destroyed or anonymized. We ensure that all information is disposed of in a manner that protects its confidentiality.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5. Use of Cookies<\/h2>

To enhance your browsing experience, our website uses cookies. Cookies are small text files stored on your device when you visit our website. They allow us to collect information such as the pages you visit, the duration of your visit, and your language preferences. This information helps us analyze trends, improve our website, and provide you with more personalized content.\n\nYou may choose to accept or decline cookies through our cookie consent banner. You can also enable or disable cookies by adjusting your browser settings. Please note that disabling cookies may limit certain functionalities of our website.\nVous pouvez choisir d\u2019accepter ou de refuser les t\u00e9moins \u00e0 l\u2019aide de notre bandeau de consentement. Il est \u00e9galement possible d\u2019activer et de d\u00e9sactiver l\u2019utilisation des t\u00e9moins en changeant vos pr\u00e9f\u00e9rences dans les param\u00e8tres de votre navigateur. Cependant, veuillez noter que d\u00e9sactiver les cookies pourrait limiter certaines fonctionnalit\u00e9s de notre site web.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.1 Definition of the Types of Cookies Used<\/h3>\t\t\t\t<\/div>\n\t\t
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5.1.1 Functional Cookies<\/h4>

These cookies are necessary for the proper operation of the website. They are typically set in response to actions you take on the website, such as saving your privacy preferences or completing forms. These cookies do not store any personally identifiable information.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.1.2 Analytics Cookies<\/h4>

These cookies collect information about how you use the website, including the pages you visit and the links you click. This data helps us measure and improve the performance of our website. The information collected is anonymized and cannot be used to identify you personally.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.1.3 Marketing Cookies<\/h4>

These cookies may be placed on the website by our advertising partners or through the integration of social media sharing features. They may be used by these companies to build a profile of your interests and display relevant advertisements on other websites. We encourage you to review the privacy policies of these social media platforms regularly, as they may change over time, to better understand how your data is used through these cookies. Please note that many of these social media platforms are located outside of Canada.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.1.4 Security Cookies<\/h4>

To help prevent fraud and protect our systems, website forms may be secured using Google reCAPTCHA technology. This tool uses cookies to collect information about how users interact with the website. Examples of collected data include mouse movements, clicks, the time taken to complete tasks, and the device being used. This information is analyzed to determine whether a user is likely to be a human or an automated bot. The collected data may be shared with other Google products and services.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.2 Enabling, Disabling, and Deleting Cookies<\/h3>

You can manage your cookie preferences through your browser settings. Most browsers allow you to block, delete, or control the use of cookies. Please note that disabling certain cookies may affect the functionality and performance of the website.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.3 Consent to the Use of Cookies<\/h3>

When you first visit this website, a cookie consent banner will appear to explain how cookies are used. By clicking \u201cAccept\u201d, you consent to the use of all cookies described in this policy and agree to our current cookie practices. You may also choose to \u201cReject\u201d all non-essential cookies or \u201cManage Preferences\u201d to select which categories of cookies you wish to allow. You may change or withdraw your consent at any time.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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5.4 Third Parties<\/h3>

We have entered into agreements regarding the use of cookies with third parties that may place cookies on our website. However, we cannot guarantee that these third parties handle your personal information in a reliable or secure manner. Some organizations, such as Google and social media platforms, operate as independent data controllers. We strongly encourage you to review the privacy policies of these third parties to understand how they collect, use, and protect your information.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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6. Accountability<\/h2>

We are responsible for protecting the personal information in our possession. Employees who have access to personal information or who are involved in its management in any way are required to take all necessary measures to safeguard that information and comply with this policy.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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7. Rights of Access, Correction, and Withdrawal of Consent<\/h2>

You have the right to request access to the personal information we hold about you. You also have the right to object to the processing of your personal information and to request a copy of your data in a commonly used format.\n\nYou may request that inaccurate, incomplete, or outdated information be corrected or deleted. Where appropriate, updated information will be communicated to third parties who have access to the relevant data.\n\nYou may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. The consequences of such withdrawal will be explained to you.\n\nYou also have the right to file a complaint with our organization regarding any alleged non-compliance with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). If the issue remains unresolved, you may contact the Office of the Privacy Commissioner of Canada.\n\nTo exercise your rights of access, correction, or withdrawal of consent, you must submit a written request to the Privacy Officer. Contact information is provided in the \u201cPrivacy Officer\u201d section below.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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8. Privacy Complaint Handling Process<\/h2>

Any individual wishing to file a complaint regarding the application of this policy, or more generally concerning the protection of their personal information, must submit their complaint in writing to the Privacy Officer using the contact information provided below.\n\nComplaints will be reviewed and addressed within a reasonable timeframe. A separate file will be created for each complaint received. Each file will include the complaint, the analysis and supporting documentation used in the assessment process, and the response provided to the complainant.\n\nWe are committed to handling all complaints confidentially.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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9. Privacy Officer<\/h2>

For any questions, concerns, or requests regarding this policy, please contact our Privacy Officer:<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t

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